This program is designed to assist eligible households at risk of homelessness or housing instability due to the COVID-19 pandemic. Have a pen and paper ready to write down the confirmation number and appointment details, and also be prepared to enter the 10-digits for a working phone number where you can be reached for follow up information and the last four digits of your social security number or ITIN number.
To qualify for assistance, applicants must:
Additional criteria include:
Currently all Neighborhood Place locations remain closed to walk-in clients in accordance with CDC guidelines. Applicants will be required to either drop off all required documentation in a secure drop box at the Neighborhood Place site selected using this appointment system or submit their application and documents online. If you prefer to apply online, please use the online system to schedule your appointment by visiting the neighborhood Place website louisvilleky.gov/neighborhoodplace. Once again that is louisvilleky.gov/neighborhoodplace. Select COVID Assistance Programs from the site menu. The online system is fast and easy to use so you may prefer to use this method.
If you prefer to submit your documents in person, on the day of your appointment, drop off your application and documentation in the drop box at the Neighborhood Place site you selected. You WILL NOT NEED to wait at the site. A Neighborhood Place staff member will contact you within 5 business days to let you know the status of your application.
Gather the required documentation – which is listed in more detail in this recording – and place it in ONE OF THE PINK ENVELOPES PROVIDED NEAR THE DROP BOX, make sure you fill in the identifying information on the pink envelope and then place it in the drop box. Copies of the required documentation are preferred; documents will not be returned. Please be aware if scheduling your appointment at the East End Drop Box, there is no copier at this location.
Eligibility for all programs is subject to program calendars, fund availability, appointment availability, verifiable household income and family size.
|Persons in Household||80% of AMI Louisville, KY-IN HUD Metro FMT Area*|
Louisville Metro Community Services seeks to reduce poverty and help low-income citizens of Jefferson County, Kentucky to meet critical needs and become self-sufficient.
There are eight Neighborhood Place Drop Boxes for the Eviction Prevention Assistance program PHASE II:
Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.
Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (502) 308-3344 and following the instructions.